Tamsley answers the calls you can't get to, takes the details, and books the job on your calendar. You keep your number. You keep answering whatever you want to answer.
Call it and pretend you're a customer with a leak. You'll hear exactly what your customers hear.
A homeowner with water on the floor calls the next plumber on Google within thirty seconds. They don't leave a message. They don't call back. You never find out it happened.
These are your numbers, not ours. We're not going to tell you what your business is worth.
change every one of these — they're just starting points
This is a test call, word for word. Nothing cleaned up.
Hi, my water heater's leaking all over the garage floor.
I can help with that. Can I get your name?
Yeah, Dave Kowalski.
Thanks Dave. What's the service address?
1420 Bardstown Road, Louisville, 40204.
Got it. Is the water still coming out right now, or has it stopped?
Still going. I shut the valve but there's a puddle.
Understood. I can get someone out tomorrow between eight and nine in the morning. Does that work?
Yeah, that works.
You're all set, Dave. Tomorrow, eight to nine, at 1420 Bardstown Road. You'll get a confirmation shortly.
I think I smell gas in my basement.
For your safety, please hang up and call 911 or your gas company right away. We can't help with that over this line.
No appointment. No upsell. It hangs up.
You forward your line. Only the calls you don't pick up reach us.
The assistant answers, gets the name, the address, and the problem.
The job lands on your calendar and you get an email. That's it.
Setup takes one phone call with us and about thirty seconds on your end.
Maybe. Call the number and find out before you spend a dollar. That's why the number is at the top of this page and not behind a form.
You won't. Your number stays yours, your phone rings first, and you can switch the whole thing off from your keypad in three seconds without calling us. We'll show you the code on day one.
Gas smells, gas leaks, sewage backups and flooding it can't stop are never booked. It tells the caller to hang up and dial 911 or the gas company. That rule is written into every account and it isn't optional.
| Voicemail | An answering service | Hiring someone | Tamsley | |
|---|---|---|---|---|
| Answers at 2am | Yes — as a recording | Depends on the plan | No | Yes |
| Books the job on your calendar | No | Usually takes a message | Yes | Yes |
| Knows to refuse a gas leak | No | Only if scripted | If trained | Yes — always |
| Costs you a salary | No | No | Yes | No |
Scroll the table sideways to see every column.
If that's you, save your money. Genuinely.